Privacy Policy
We comply with PIPEDA and applicable provincial laws in Canada. This policy explains what we collect, why, and how you can exercise your rights.
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Information We Collect
- Account and contact details you provide
- Course preferences and interactions (localStorage on your device)
- Support messages you send to us
How We Use Information
To deliver course content, respond to inquiries, and improve our services. We do not sell your data.
Consent in Canada
We rely on meaningful consent as required by PIPEDA. By enrolling in a course or contacting us, you consent to the collection and use of your information for those purposes. Where appropriate, we offer opt-in choices for optional analytics or marketing. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
Storage, Security, and Retention
- Storage: We store data in Canada and/or with vetted service providers that offer adequate protections.
- Security: We apply encryption in transit, access controls, and least-privilege principles.
- Retention: We retain data only as long as necessary for course delivery, legal, audit, or compliance requirements, after which it is securely deleted or anonymized.
Cross-Border Transfers
If data is processed outside your province or outside Canada, it may be subject to foreign laws. We use safeguards such as contractual clauses and vendor due diligence to protect your information.
Cookies and Local Storage
- Essential cookies: required for security and core features.
- Preferences: store your theme and course view settings in your browser.
- Optional analytics: only enabled with your consent.
Your Rights
- Access: Request what personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion where applicable and not otherwise required by law.
- Portability: Obtain a copy of your data in a commonly used format where feasible.
- Withdraw consent: Opt out of non-essential processing at any time.
You can request access, correction, or deletion of your data where applicable.
Children’s Privacy
Our services are intended for individuals aged 16 and older. If we learn we have collected personal information from a child under the applicable age of consent, we will delete it.
Contact
Privacy Office — Vornelon Institute
- Email: [email protected]
- Phone (Canada): +1 587-431-9284
- Mailing: 1200 Vornelon Way, Calgary, AB T2P 3G4, Canada